Contact Information

• Monday - Friday, 8:00 A.M. to 4:30 P.M. (CST)
• Main Phone (Customer Service/Claims/Sales): 816-823-6700 or 1-800-544-3014
• Main Fax: 855-804-9546
• Claims Fax: 855-804-9544
• Email: healthcare@phpkc.com

• Sales and Account Management Team
• EDI Support: helpdesk@phpkc.com
• Preauthorization: UMandCM@phpkc.com
• Provider Relations: 816-395-3947 or provider.relations@phpkc.com
• Website Support: support@phpkc.com
• Confirm if a physician or hospital is a PPO provider in your network or questions about a participating PPO provider: 816-823-6700